PRIVACY NOTICE

How information submitted through this website is handled.

Who is responsible for your information

Solubius Ltd. is responsible for personal information collected through this website. Questions about this notice or a privacy request can be sent to info@solubius.co.uk.

What we collect

When you send an enquiry, we may collect your name, email address, telephone number, project location, service interests, timing, indicative budget and the details you choose to include in your message. Please do not submit confidential information that is not needed to assess the brief.

Why we use it

We use enquiry information to respond, assess whether the work and location are suitable, arrange a visit where appropriate, prepare a quotation and keep an accurate project record. We do not sell personal information.

Storage and sharing

Website submissions are stored in the protected AksoyPanel workspace and may also be delivered to the published Solubius enquiry email. Information is shared only with service providers or professional advisers where this is necessary to operate the website, respond to the enquiry, meet a legal obligation or protect legitimate business interests.

Retention and your rights

Information is kept only for as long as it is reasonably needed for the enquiry, quotation, project record, legal obligations or dispute resolution. Depending on the circumstances, you may ask for access, correction, deletion, restriction or a copy of your personal information, or object to its use. You may also raise a concern with the UK Information Commissioner’s Office.

Cookies and analytics

The website uses essential technology for security and form operation. Optional analytics loads only after a visitor accepts it. A rejected choice is respected and can be changed by clearing the site’s stored privacy preference.

Updates

This notice may be updated when the website, service providers or legal requirements change. The version published on this page is the current notice.